Refund policy
Refund Policy
We offer a 30-day return window from the date your order is delivered. If you are not completely satisfied, you may request a return within this period.
Please note that delivery typically takes 12–15 business days after shipment, plus 1–3 business days processing time, so your return window begins only after you receive your item.
To be eligible for a refund, items must be returned unused, in their original condition, with all original packaging and proof of purchase.
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process and post the refund.
Shipping Policy
At WildGrizzlyTools, we aim to deliver your order quickly and reliably.
Shipping Rates & Delivery Estimates
United States
Standard Delivery (12–15 business days): FREE
Express Shipping (2–5 business days) which means and indicates that your order will be shipped from our warehouse within that timeframe.
Canada & Australia
Standard Shipping (12–15 business days): FREE
Delivery times are estimates and may vary depending on your location and fulfillment center.
Weekends and public holidays are not included in shipping estimates.
For pre-orders, estimated stock arrival dates will be clearly stated on the product page.
All deliveries are shipped without additional import duties or customs charges.
Order Processing Time
Orders are processed within 1–3 business days.
After processing, your order will be shipped and tracking details will be sent via email.
Tracking Your Order
Tracking information is automatically provided after shipment.
For assistance, contact: info@wildgrizzlytools.store
Delivery Information
Orders are delivered by your local postal service.
If you are unavailable, a delivery notice may be left.
Unexpected Delays
Delays may occur due to customs, carriers, or high demand.
Contact us if your order appears delayed.
Failed Deliveries
If delivery fails due to customer error (incorrect address, absence, refusal), return shipping costs may be deducted from your refund.
Orders Marked as Delivered
If tracking shows delivered, we cannot guarantee refunds or replacements.
Please ensure delivery to a secure address.
Incorrect Shipping Address
Customers must ensure all shipping details are correct.
Changes cannot be guaranteed after order placement.
Delivery Restrictions
We do not ship to PO Boxes, parcel lockers, freight forwarders, hotels, temporary accommodations, military addresses (APO/FPO), or storage facilities.
Orders must be shipped to a valid residential or business address.
By placing an order with WildGrizzlyTools, you agree to these terms.
